Reeds Jewelers Website Review & Ratings + Reeds Jewelers Coupons
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Reeds Jewelers Website Review & Ratings + Reeds Jewelers Coupons

Reeds: Products & Services

The catalog of Reeds Jewelers offers a broad collection of jewelries and diamonds. They tender rings, earrings, necklaces, charms, pearl, diamond, birthstone, gemstone jewelries and accessories. You may find specific designers who are known for their great skills in making styles and quality jewelries. As well, you may choose from Swarovski, Pandora and Forevermark from many other designers available on their site. These products are made from premium materials perfectly match with sophistication for the customer’s delight. Learn more about Reeds jewelers at http://knoji.com/details/reedsjewelers/.

Reeds: Company Background

Reeds Jewelers is a family-owned company founded in 1946 by the husband and wife, Bill and Roberta Zimmer. The family’s store started from a for sale jewelry store at the city center in Wilmington, North Carolina then, developed to a larger number of retail stores up to 18 states .  As well, the store has provided full service as jewelry retailer and has obtained its official site at www.reeds.com. The business developed thru the experiences and learning incorporated by Bill Zimmer he got when he is still a kid and trades diamond.

Reeds: Customer Feedback & Reviews

Products and services of Reeds Jewelers have been widely known as there are already numbers of comments and reviews posted to different sites. These sites include http://www.weddingwire.com/reviews/reeds-jewelers-wilmington/483b44564a567d7b.html and http://www.yelp.com/biz/reeds-jewelers-raleigh.   

Samples of the posted reviews are shown below:

4.8 out of 5.0

05/07/2007

jackie

I visited this store several times to look at rings. The selection is very good and prices are competitive. They also customize rings and have a selection of loose stones. The staff is patient and knowledgeable.
Amanda and Wes

4 out of 5

10/6/2012

Nichole A.

I'm about a year late writing this review but here goes.  I went to Reeds to have my wedding band custom made.  The salesperson I worked with was Marie, who was a sweetheart and she helped me design it and gave me a reasonable price.  Other places I had been couldn't make exactly what I wanted, they wanted to charge double and said it would take about 2 months to make, so I was happy with the price, design and time frame which was supposed to be 2 weeks.  My husband was serving in Iraq, so having my ring was a way to feel close to him and I admit I called like every day after the 2 week mark and it ended up taking about 7 weeks and was $200 over the quoted price BUT it was well worth it.  They made a beautiful exact match to the engagement ring which was actually purchased at a higher end jewelry store.  It was PERFECT and I'm madly in love with it.  I'm so glad that the jeweler took his time because he did a fabulous job.  I would highly recommend getting custom jeweler y here.

For most of these posts, the users commend the Reeds Jewelers as they felt satisfaction on the appearance of the final product and the service they provide. As well, as some commented, the price are very competitive while having a first-rate quality of products.

Reeds: Business Credibility & Trustworthiness

Reeds Jewelers is accredited by BBB or Better Business Organization, http://www.bbb.org/myrtle-beach/business-reviews/watches-service-and-repair/reeds-jewelers-in-wilmington-nc-11002451#sealclick. It was given a rating of A+ by the organization. Based from the customer complaint summary provided by BBB, a total of 8 complaints were closed by the online store for the past 3 years. Six of these complaints are categorized under problems with product or service while the other two complaints are sorted to advertising or sales issues and guarantee or warranty issues, respectively.  As well, the BBB do not identify any major actions by the government in opposition to Reeds Jewelers.

Reeds: Website Popularity & Google Ranking

Reeds.com acquired the 163,174th positions from the global rank of Alexa while it ranked 38,828th in US, http://www.alexa.com/siteinfo/reeds.com. The online store’s website has been fairly popular in US where it got a percentage of 59.4%. On the other hand, the PageRank given is 4 and has an SEO score of 23% which marks the website as good. Further, the site has a bounce rate of 53% and an average of 2.6 unique pages per day is being viewed by the visitors. 

Reeds: Social Media Presence

Reeds Jewelers is also active in social sites like Facebook, Twitter and Pinterest. Just from their Twitter page available at https://twitter.com/reedsjewelers, a total of 2, 367 tweets, 565 are following, and 1,182 followers have accrued. Through this real-time communication sites, the online store broadcasts what’s new to them and the other significant reports about them. They have also joined an online board, the Pinterest which can be viewed at http://pinterest.com/reedsjewelers/, is also made available to other followers. Conversely, a Facebook page of Reeds Jewelers is open thru this link www.facebook.com/reedsfb have gained a total of 160,598 likes, and 5, 748 are talking about this.  

Reeds: Website Security & Safety

The official website of Reeds Jewelers, www.reeds.com, is not listed as suspicious at the present. Google as well visited and tested 10 pages of the site for the earlier period of 90 days. From this visit, Google found no page consequential in malicious software that was both downloaded and installed with no user consent. In addition, there was no suspicious content that was seen on the site. For the same period, the official site of the online store seemed to have no association or role as a liaison for the infection of other sites. Link the diagnostic page of www.reeds.com at http://www.google.com/safebrowsing/diagnostic?site=www.reeds.com.

Furthermore, for the protection of shoppers, Reeds Jewelers applied certifications from McAfee Secure, https://www.mcafeesecure.com/RatingVerify?ref=www.reeds.com, and SSL technology at Norton Secured, http://www.reeds.com/Safe-Shopping-and-Security.html.

Reeds: Pricing & Packages

Reeds Jewelers intends to give the best offer they can for the customers. The jewelries and other products showcased are made with eminence at the lowest possible value. They are one of the online stores tendering the finest jewelries that can be achieved at affordable prices. Shown below are the table of their price ranges and prices of jewelry products.

Price Ranges:

Price Ranges

Under $100

$100-$250

$251-$500

$501-$1000

$1001-$1500

$1501-$3000

$3001-$5000

Over $5000

Samples Prices:

Product

Price

Certified Preferred Diamond (1 ct)

$ 4, 999.95

Diamond Solitaire Earrings (1ctw; 14k yellow gold)

$ 2, 000.00

REEDS Diamond Circle Pendant  (1ctw)

$ 2,275.00

Diamond Tennis Bracelet (2ctw)

$ 2,999.95

Reeds: Shipping Rates & Policies

Reeds Jewelers offer various shipping types to its customers depending upon their convenience. For standard shipping, the delivery times make take 3 to 5 business days. This is offered for customers within the US region and is free of charge for orders with an amount of $99 and above. They also offer expedited shipping and express shipping both for customers within US region. The former is free of charge if the orders matched and exceeded the amount $499 while a shipping fee of $15 for orders below $499. For this type of shipping, the delivery time is 3 business days. The latter has a charge of $25 with one to two business days before the arrival of orders.   

The shipping service is also offered to customers with location at Alaska, Hawaii or either APO/FPO addresses. The delivery times and rates for other delivery types are tabulated below:

Shipping Type

Delivery Times

Shipping Rate

Overnight Shipping

1 business day

$30

PO Box Shipping

3 to 5 business days

Free for orders  $99 and more/ $5 for  orders under $99

APO/ FPO Shipping

7 to 14 days

Free for orders  $99 and more/ $8 for  orders under $99

Alaska and Hawaii Shipping

2 to 3 business days

$25

Furthermore, the online store also ships to its international customers by partnering to Bongo International Shipping. The delivery times and shipping rate will depend upon the specific location or address of the customer. You may ask regarding your issues on this at Support@BongoUS.com.

You may also receive your item by personally picking up your order at any store of Reeds Jewelers located near at your area. Just permit 4 days for the orders to be sent at your chosen store.

Reeds: Payment Methods Accepted

The online store offers convenient ways to send your payment. You may checkout with PayPal, Google and amazon.com. As well, you can have REEDS credit card which you can use to pay for your online transactions. You may apply at https://onlineaccess.mycreditcard.cc/reeds?Action=Intro.jsp to have REEDS credit card. However, the customer’s credit card account is handled by Comenity Bank. thus, any concerns regarding your account should be opened to their line instead, (866)807-9835 (TDD/TTY 1-800-695-1788).

Reeds: Returns, Refunds & Exchange Policy

To provide further satisfaction to the customers, Reeds Jewelers accepts returned items for refund, replace or exchange as long as the conditions posted by the online store are strictly conformed. If you are not satisfied and would like to return your previously purchased item, contact them at 877-406-3266 or send them a message at orders@reeds.com to verify if it is within return period. Further, returning of items will depend upon the order type. For standard online orders, just send it to:

RJIC #5
2515 South 17th St
Suite G
Wilmington, NC 28401

On the other hand, the return request for items ordered thru SHOPRunner and Bongo International should also be submitted to them, respectively.  For SHOPRunner, just sign in to your account at www.shoprunner.com while Support@BongoUS.com for international customers.

Once the online store received your returned parcel, they will send an email confirmation. The processing time will take 1 to 2 business days.

Reeds Jewelers: Product images & screenshots
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Comments (1)

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